Change your password trough https://gdi.fcc.es/changepassword whenever you want, It will be unified in the company's main information systems.

1. Service description:

   This service allows updating the password complying with the FCC Security regulations. The regulations state that the password must be changed at least every 6 months, but it can also be done more frequently if desired. It is normally used after receiving the FCC Identity Management notice that the password is about to expire (15 days before expiration date).

2. Procedure to be followed:
   1. Through the Change Password application, the user can modify and unify his password for the main FCC systems (Windows account, SAP applications, Intranet, Incorpora, email ...) with only a single action made from the Identities Management System.
   2. Once the unification is done, the user must log in again to the computer for this to take effect.
   • The Change Password application is available when connected to the internal network (either direct or via VPN), or through RDS (Remote Desktop Services) -“Herramientas-TOOLS" folder.
    

   IMPORTANT: Before the expiration of your password, the password management service will notify you via email about the expiration date and the need to change it. In this same link you can see the expiration date, and you can anticipate the password change so that it does not coincide with a holiday period. Once the password expires, the only way to restore it is by calling the Service Desk phones (see Global Service Desk FCC (GSD) section for numbers), so it is important to anticipate the password expiration date.

Application to manage external collaborator accounts.

This service is for FCC users, who have external collaborators under their charge, in order to facilitate the tasks of monitoring and managing theirs system accounts  

• External collaborator user management module for FCC supervisors
• Module for managers of supervisors with external users under their charge

1. Service description:

   Service for FCC employees in charge of external collaborators, in order to facilitate the tasks of controlling and managing their system accounts.

   • The FCC supervisor, in charge of external collaborators, through this application https://gdi.fcc.es/ExtTool, can consult and modify certain data such as the accounts’ end-date, company name to which they belong, immediate deactivation and even notify that he/she is not the collaborator’s supervisor.
   • The Manager of a supervisor (in charge of external collaborators), through this application https://gdi.fcc.es/mgrtool/, may assign and reassign external collaborators, or appoint new supervisors when someone leaves the company or for any other reason.
2. Procedure to be followed:
   • Notification of expiration of external user accounts: the supervisor receives a notification in his / her mailbox (currently 30 and 15 days before the termination date of the collaborator’s service). The supervisor accesses the "External Collaborators Management“ application through the link included in the notification. This functionality allows the user to perform the different actions over the collaborators' accounts.
   • Notifications to managers: the FCC manager of employees with external users under their charge will receive a notification when one of these Supervisors leaves the company.

Functionality /Service that offers the possibility to the employee’s manager to control and manage his temporary account.

Direct access to the application: https://gdi.fcc.es/TemporaryTool 

1. Service Description:

   This application provides the user the possibility to modify some data of the temporary accounts assigned to the supervised employees. Through this functionality built on the platform of Identity Management (IM) we can modify:

   • The end date of the supervised temporary employee accounts.
   • Cease immediately the supervised temporary account.
   • Indicate that the user is not the supervisor of the temporary account.
   • Additionally the user may consult the data filtering by date or name of the Area/Business to which the temporary account belongs to.
2. Procedure to be followed:
   1. The supervisor receives a notification generated by the application, warning him/her about the imminent expiration of the temporary account of their supervised employees.
   2. The supervisor accesses the application using the message received:
      • Notice sent 30 days before of the end date of the temporary accounts. Accessing the link from this email the application will show every supervised employee whose temporary account expiration date is equal or less than 30 days.
      • Reminder sent 15 days before of the end date of the temporary accounts. Accessing the link from this email the application will show every supervised employee whose temporary account expiration date is equal or less than 15 days.

• Note: If the given period is exceeded and there has been no extension in end dates, the accounts will be disabled.

From the Service Desk Portal , through a catalog request, you can order new accounts and modifications, both for internal and external users.

1. Procedure to be followed:

   Access the Service Desk Portal “Order from Catalog " section and choose the catalog request that best fits your needs from the created standard requests (new employee account, new External collaborator, etc.).

   • This kind of requests can only be done by FCC employees and will follow different approval flows depending on the type of request.

• Note: The accounts for new employees, that are managed in INCORPORA and that need access to information systems, are automatically generated once they are created in INCORPORA, so it would not be necessary to request the creation of these accounts by a catalog request from the web portal.