Description: The aim of this service is to organise the purchase and use of office supplies.

A procedure is defined in order to achieve coordinated and advanced management of office supplies, which:

• Establishes rules and work instructions that enable the rationalisation of consumption of the necessary materials.
• Organises the procurement of materials through Group level framework contracts that facilitate the optimisation of economic conditions.
• Enables advanced supply of consumption centres, taking advantage of currently available resources.
• Enables access to information and visible expenditure so that it can be monitored and improved

Who can request it? The content and guidelines are applicable to all companies forming part of FCC Group.

Department in charge and contact details: The General Services Department is responsible for managing office supplies. Further information may be obtained from materialoficina@fcc.es.

Request: The tools that must be used for making orders are:

LYRECO OLO WEBSHOP tool (see procedures): In order to be able to use the Lyreco website tool, the different consumption centres of FCC Group should be registered as users of the tool. The registered centres will receive an email containing their corresponding user code and password. The following details, among others, will be required to register: FCC business area, company tax ID code, cost centre, address for delivery in person, billing address, invoice shipping address, contact person at cost centre and contact person for invoice queries. Website

Website: http://www.lyreco.com/olo

Governing regulations

Office supplies procedure

Procedure

1.- Select supplier: The selected supplier of office equipment for FCC Group, in accordance with current regulations, is: 

          LYRECO ESPAÑA S.A.

          VAT No. A79206223

          SAP SUPPLIER No. 102859

2.- CONTRACT.- Users may look up the general contract in the Intranet.

3.- Contractual terms

Product catalogue: Users will be provided with a streamlined catalogue intended to cover all of the Group's needs concerning printing supplies, paper, classic office supplies and minor IT items. You may consult this catalogue on the General Services website or directly using the Ariba or supplier sourcing tool (see section 4).

Any needs for special office supplies that are not offered in the abovementioned catalogue will require prior approval from General Services. This can be obtained by emailing materialoficina@fcc.es, stating the item required and explaining the reasons why it is needed. General Services will inform the requesting person/department of the decision to approve or reject the request. The document “Office Supplies User Guide” will outline the procedure to follow in this case.

4.- Supplies request system:  Orders are to be requested using the Ariba sourcing tool or via the OLO supplier (On Line Ordering), which enables users to place orders online. The following documentation will be available to users on the corporate expenditure and General Services website:

• OLO TOOLGUIDE. FCC Group can contact the supplier on 902 100016 to resolve any operating issues that may occur.
• “Office Supplies User Guide”, which outlines the steps to take in the event of returns, incidences, etc.

Other documentation:

Manuals and Catalogues: USER GUIDE